FAQ
Clear answers on delivery, COD, product materials, returns, and order support.
Delivery
Where do you deliver?
We deliver across serviceable Indian PIN codes. Delivery options and COD eligibility are confirmed at checkout.
When is delivery free?
Free delivery is available on eligible orders and shown clearly before payment.
Can I choose cash on delivery?
COD is available where our courier partners support it for your address.
Products
What materials do you use?
Our daily-care range is built around bamboo, coconut fibre, cold-pressed oils, and plant powders.
How do I choose the right product?
Each product page shows material, pack size, routine use, price, and support options before checkout.
Do you make medical claims?
No. We keep product guidance practical and avoid inflated miracle claims.
Returns
Can I return an order?
Unused eligible products can be returned according to the return policy linked in the footer.
What if my order arrives damaged?
Send the order number and photos to support@valarlife.com or WhatsApp support so we can help quickly.